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Request / Renewals

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  1. HOLD: Click "REQUEST" in 1-Search, users can place hold requests for books on display or exhibition and books in the General Collection. Instructions for placing online request is available here.
    The hold quota for each type of users are as follows,                                                 
    Borrower Type Hold Quotas
    Academic Staff / Staff & Postgraduate students (UGC funded) / Council or Court Members 30
    Undergraduate students (UGC funded) / Self-financed Degree students 15
    JULAC Library Card / Lingnan University Alumni / External Borrower Card / Staff's Spouse / Long-serving Retired Staff Cardholders 10
  2. MORE THAN 1 HOLD: If there are more than 1 hold to any item, the loan period will be shortened to 1 week for students and 2 weeks for staff and postgraduate students.
  3. IN PROCESS of CATALOGUING ITEMS: Users can request "In Process of Cataloguing" items through click "REQUEST" in 1-Search. Items requested for immediate process will be ready for pick up within 3 working days.
  4. PICK-UP: When your requested item is available, a pick-up message will be sent to you by e-mail or SMS and also shown on your online circulation record. You may then go to the Circulation Counter to pick up your item. Please note that the Circulation Counter will hold your items for 3 days only.
  5. RECALL: Books charged out by Borrower (except JULAC Borrower Card / Long-serving Retired Staff Cardholders) are subjected to recall 14 days after they have been charged out and should be returned within 7 days after the recall notice is sent out. HKALL charged out by users are subject to recall 15 days after they have been charged out and should be returned within 7 days after the recall notice is sent out.

 
Missing Item Search

When the user hasn't found the item on the shelf twice, he/she can fill in a form of "Record of Missing Items" at the Circulation Counter. When the item is found, a notice will be sent to the user and then the item will be placed on the Hold Shelf.

 
Renewals

General Collections items can be renewed online or at the Circulation Counter, provided that no hold request has been made for the same item by other users.
Moreover, overdue General Collection items can also be online renewed provided that students and staff do not have unsettled fines payment equals to HK$5 or above.
Student and staff have 3 days grace period on overdue General Collection and HKALL items, that means items that are returned or renewed within 3 days from the due date, overdue fines will not be charged.