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Thank you for your suggestions to the Library.

As you know all library users can make hold request to any book which is checked out by another user.  After books returning to the Library, these items will be held behind the counter for 3 days until the users come to pick them up.  Please note that these books are usually on greater user demand. If the Library allows requesters to have a longer pick up period, books will be idled longer at the Circulation Counter and other users cannot access and use these items within the period so that usage will be adversely affected. A balance between pick-up and usage needs to maintain.

In case you are not able to pick up a particular item on time, please feel free to contact Mr. Andrew Liu, Circulation Librarian, at 2616 8580 or email to for a special arrangement in case no other users are on the waiting queue.