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Need help finding information or doing research? You can:

1. Chat with a Librarian

Service hours during term 1 & 2 : Monday - Friday, 2pm - 6pm

If you have enquiries while chat is off, please use the email form below.

Chat requires JavaScript.

Chat Reference Service Guidelines

2. Email to or

Click here to submit your enquiry online.

3. WhatsApp a Librarian : 6057-6002 

Scan the QR code on the right / click HERE and save the number in your mobile device! Whatsapp qr code

Service Hours of term 1 & 2: Monday to Friday, 11am - 7pm

WhatsApp a Librarian service will be stopped on 1 May 2018 (Tuesday), and resumed on 2 May 2018 (Wednesday)

(WhatsApp messages received beyond the service hours will be answered on the next service day)

WhatsApp Service Guidelines


4. Visit or phone (2616-8571) our Integrated Helpdesk at the Chiang Chen Information Commons (1/F) for assistance.


5. For in-depth research assistance

Make an appointment for the Research Consultation Services.


6. You can also click here to submit user suggestions or click here to view our replies to previous user suggestions.